How to Report a Pothole, Fly-Tipping or Street Problem in Gosport

Two different councils, two different jobs

It catches a lot of residents out: Gosport Borough Council and Hampshire County Council split responsibility for what's under your feet. Roads, pavements and the physical highway are a county matter, while things like fly-tipping and street cleanliness within the borough are handled locally. Reporting to the wrong one just means it takes longer to reach the right team.

Potholes, street lights, debris and traffic lights → Hampshire County Council

For potholes, debris in the road, damaged pedestrian crossings, street lamps that aren't working, weed overgrowth on the highway, or faulty traffic lights, report it through Hampshire County Council's Highways service at hants.gov.uk/transport/highways/report-a-problem. The online reporting tool is available 24/7, lets you check whether the same issue has already been reported nearby, and logs your report for inspection and prioritisation based on safety criteria. You can track the progress of anything you've reported using Hampshire's status checker.

If it's a genuine highways emergency — something posing an immediate danger — Hampshire has a separate page for highways emergencies with the right contact for urgent, out-of-hours issues.

Fly-tipping → Gosport Borough Council

Fly-tipping within the borough is reported directly to Gosport Borough Council through an online form. Be ready to give the exact location (street name, house number, or a what3words reference works well if you're not sure of the address), a description of the fly-tip and anyone involved, and any details you have on the people responsible — a vehicle registration or physical description helps. You can also attach photographs of up to 5MB, which strengthens the report considerably.

Missed bin collections

A missed bin collection is a different issue again — that goes to the council's Streetscene team, covered in our bin collection guide.